Refund policy

30-Day Satisfaction Guarantee

We want you to love NeuroFiber.

If you’re not fully satisfied with your purchase, contact us within 30 days of delivery and we’ll make it right.

To be eligible:

• Your request must be submitted within 30 days of the delivery date.

• Please include your order number in your email.

Refunds are issued to the original payment method. Please allow 5–10 business days for the refund to appear on your statement.

Shipping fees are non-refundable.

To start a request, email statkusb@sorriditherapeutics.com with your order number.